Tenant Responsibilities

 

 

 

Painting & Decorating
If your home is brand new and you are the first tenant, the property should not be decorated in the first 12 months. After this period or if you are not the first tenant in the property, you can decorate the property yourself to your own preference.

You are responsible for keeping the inside of your home in a good state of decoration. The Association is responsible for the exterior of houses and for communal areas in blocks of flats i.e. halls and stairs. We will re-decorate these every 4 years.

Pets
We know that pets can be great companions and when properly controlled cause no nuisance.

If the pet will not be a problem to your neighbours, such as a goldfish or a budgie you do not need permission. However, if the pet is a cat or dog we need the request in writing. We will not give permission if we think the pet or its habitat is not suitable for the property. We also consider other issues such as the breed of animal, is it likely to be frightening to neighbours, can you properly manage the animal? For example if you have not been able to manage your tenancy in other ways, having a pet could make any problems worse.

If you haven't got proper control or we have complaints about the pet, we will not let you keep it and will ask you to find it another home.

You can download a copy of the Association's Pets Policy here

Insurance
There are two types of insurance for your home:

Buildings - Covering the structure of building, roof, doors and some fittings, which the Association will pay for.

Contents - Covering furniture, carpets, curtains and your possessions from electrical goods to personal items. You must pay for this Home Contents Insurance. In extreme cases such as fire, flood and theft and you do not have this insurance, you could lose all your possessions. This does not have to be expensive and therefore WE STRONGLY ADVISE EVERY TENANT TO TAKE OUT HOME CONTENTS INSURANCE. Click here for information about the National Housing Federation's "My Home" Contents Insurance.

Keys
You are responsible for the keys to your home. We do not keep spare keys (we do have master keys for blocks of flats for use in emergency only). Keep a spare set of keys in a safe place. If you lose your keys or lock yourself out, you are responsible for getting back in. If the Association assist you to get into the property, you will be charged for this.